How fast do you take to ship my order?
Most orders placed before 1pm PST ship the same day (Monday-Friday).
Most orders are shipped same day
Shipments are sent with first by EMS
What happens if my order doesn't arrive?
No worries! We offer Route shipping insurance at checkout that covers your order in case it gets lost, stolen, or damaged during delivery. If you need to file a claim you can do so here and a Route agent will get back to you to replace or refund your order.
Orders with shipping insurance are fully covered during delivery
Get a replacement or a refund if your package gets lost, stolen, or damaged
Are your shipping mailers discreet?
Our mailers are discreet and contain no mention of CBD, hemp, or other identifying factors. Just our company name and your shipping info.
Orders ship in bubble mailers or boxes depending on the size
How much does shipping cost?
We offer free shipping on all orders. The amount we declare to the customs is also tax-free.
Additional shipping insurance available at checkout
All countries are the same tax free and free shipping
Do you ship internationally?
Yes, we ship to any country internationally, as long as your country has Post Express
All goods are sent by China Post tracked post. If you would like your order to be sent by courier, please contact firstname.lastname@example.org for prices.